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Frequently Asked Questions
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Bulk Purchase & Business
Quality & Delivery
After-sales & Support
Custom & Service
1
Will colored cardboard fade after long-time storage in gift boxes?
Grade 4-5 color fastness avoids yellowing and fading under regular storage conditions.
2
What’s the core difference between your high-gloss black card and ordinary white-base glossy paper?
Our paper is fully black from core via pulp dyeing while common ones only have surface black coating prone to whitening after folding.
3
Is matte coating scratch-resistant during transportation and storage?
Anti-scratch treated matte surface keeps stable matte finish without scratches in long-term storage.
4
Can you provide complete certification documents for export shipment?
Full set of FSC, REACH, RoHS and ISO certificates can be supplied for customs clearance.
5
Are tiered pricing and annual fixed price available for long-term bulk purchase?
Volume-based preferential price; annual contract locks stable purchase cost.
6
How about dimensional stability of SMT paper after forming?
Stable moisture controls pocket tolerance ±0.05mm and pitch ±0.03mm without deformation.
7
Does SMT carrier tape produce dust or burrs during die-cutting?
Cleanroom production and low-dust formula ensure smooth cutting without particle contamination.
8
How soon can in-stock goods be delivered after order confirmation?
Standard spot goods ship within 48 hours upon warehouse verification via ERP system.
9
How long is production lead time for out-of-stock customized paper?
In-house production cuts lead time by 30%-50% vs industry average with priority scheduling.
10
What’s your color tolerance between different batches? Can you match confirmed samples?
Batch color difference ΔE≤0.5; raw material samples are filed to ensure consistent repeat orders with test reports attached.
11
Will anti-static performance of SMT carrier tape paper decline with temperature change?
Anti-static agent added in pulp keeps stable resistance of 10⁶–10⁹Ω/sq unaffected by ambient change.
12
Does double-sided pearl paper have uneven color between two sides?
Symmetrical double coating keeps consistent pearl and black effect without mismatched sides.
A Professional Manufacturer Focused On High-End Specialty Paper
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Address: Tianhang Town, Xinying County, Yunfu City, Guangdong Province
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